Account & Data
You can erase your Binary Ten Backgammon account and everything attached to it at any time — from inside the app, or by writing to us if you no longer have the app installed. No retention period, no "are you sure" loop, no support ticket required.
Deletion happens immediately on our servers. The app then returns to a fresh install state.
If you have uninstalled the app or cannot sign in, email privacy@binarytengames.com from the address linked to your account, or include your in-game nickname so we can identify it. We complete verified requests within 30 days, and normally within a few working days.
Settings → Privacy & data → Download my data exports everything we hold about you as a JSON file. Deletion is irreversible, so export before you delete if you want to keep a record.
| Data | On deletion |
|---|---|
| Account, nickname, login identifier | Erased immediately |
| Rating, wins/losses, statistics | Erased immediately |
| Match history and replays | Erased immediately |
| Coins, diamonds, cosmetics, chests | Erased immediately — no refunds |
| Club membership | You leave every club immediately |
| Leaderboard entries | Removed from all boards |
| Friend invites, room codes | Erased immediately |
Deleting your account does not refund purchases. Refunds for in-app purchases are handled by Google Play under its own policy — request them through the Play Store, before deleting if possible.
Questions about your data? Binary Ten
privacy@binarytengames.com
Privacy Policy